Customer service
Do you struggle handling customer interactions? Can’t manage the volume of inquiries and your customers are complaining about the long wait times? Losing business due to lack of certain language…
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Case study: 24/7 Tier 1 Technical support for a global technology company
Description 24/7 Tier 1 Technical support for a global technology company. Markets: APAC region, 15 countries in 12 Time Zones. Languages: Korean, Thai, Japanese, Chinese and English Client: A global…
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Case study: Global Cloud-based Customer Support for a market leader multinational tobacco company
Description Customer Support for a market leader multinational tobacco company headquartered in the UK. Client: Market leader multinational retail company Markets: Global, Multiple Time Zones Languages: French (EU) Native, Italian…
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Case study: 24/7 Customer Support for the industry leader automotive navigation technology company
Description 24/7 Customer Support for the industry leader automotive navigation technology company Client: Automotive navigation technology company Markets: GLOBAL, Germany, Spain, France, UK, Hungary, Portugal, Russia, Turkey Languages: English, German,…
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