Customer Service

Case Study: 24/7 Tier 1 Technical Support for a Global Technology Company

April 10, 2025

Description 24/7 English Customer Support for a global SaaS company offering web-based solutions. Supporting over 25 million users worldwide, our team delivers responsive Tier 1 assistance that enables the client…

Call Center Services Vancouver

April 8, 2025

Do you struggle handling call center interactions? Can’t manage the volume of inquiries? Losing business due to lack of certain language skills in-house? Looking for a cost effective solution providing…

Case Study: Global Expansion of a European Gaming Company

April 6, 2025

Description VIP Customer Support and Technical Support for a mobile game developer expanding into US and APAC markets. Our multilingual team enabled smooth market entry into US, Korea and Japan…

Customer Service

April 23, 2019

Do you struggle handling customer interactions? Can’t manage the volume of inquiries and your customers are complaining about the long wait times? Losing business due to lack of certain language…

Case study: Global Cloud-based Customer Support for a market leader multinational tobacco company

September 6, 2018

Description Customer Support for a market leader multinational tobacco company headquartered in the UK. Client: Market leader multinational retail company Markets: Global, Multiple Time Zones Languages: French (EU) Native, Italian…

Case study: 24/7 Customer Support for the Industry Leader Automotive Navigation Technology Company

September 6, 2018

Description 24/7 Customer Support for the industry leader automotive navigation technology company Client: Automotive navigation technology company Markets: GLOBAL, Germany, Spain, France, UK, Hungary, Portugal, Russia, Turkey Languages: English, German,…

Customer Service

Case Study: 24/7 Tier 1 Technical Support for a Global Technology Company

Call Center Services Vancouver

Case Study: Global Expansion of a European Gaming Company

Customer Service

Case study: Global Cloud-based Customer Support for a market leader multinational tobacco company

Case study: 24/7 Customer Support for the Industry Leader Automotive Navigation Technology Company

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