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BPO Call Centers

Call Handling Services

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labelCall Handling
Call handling services refer to the management of incoming and outgoing calls for a business with the goal of improving communication and efficiency. These services can be internal, handled by…
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Inbound Call Center

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labelInbound Call Center
An inbound call center is a dedicated facility or department within an organization that handles incoming calls from customers. These calls typically involve customer inquiries, support requests, complaints, or orders.…
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Virtual Call Center

Virtual Call Center

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labelVirtual Call Center
A virtual call center operates like a traditional call center but allows customer service agents to work remotely from different locations, often including their homes. Here are the key components…
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