We are looking to hire home-based patient enrollment specialists with healthcare experience to service customers. Work from the comfort of your home as part of a global outsourcing company and develop your career with us!

• Do you speak English and French?
• Have you worked in a customer service role?
• Do you have professional experience in healthcare, patient enrollment or clinical trials?
• Are you an upbeat, helpful personality?
• Are you willing to learn and develop your skills in a multicultural environment?

If yes, we would like to offer you the following work-at-home job opportunity: 

Outbound enrollment phone support for a global patient engagement firm

Tasks & responsibilities

• Represent a well-established UK-based global patient engagement agency
• Provide helpful, supportive customer service experience 
• Appointment setup support for healthcare facilities
• Follow standard operating procedures and escalate problems to supervisors
• Maintain a quiet home office with a stable internet connection to perform professional customer support duties
• Participate in all necessary training sessions, phone/video conferences for team meetings and one on one coaching
• Maintain a good working relationship with assigned supervisors and co-workers
• Work hours: flexible based on business hours

Home office requirements

• Have an Internet speed of at least 10 Mbps download and 5 Mbps upload (must provide a speed test)
• Must have a workspace free from outside noise and distractions
• USB headset is recommended to maximize good sound quality

Benefits

• Flexible working hours with competitive salary
• Multicultural environment and great self development programs
• Home-based work opportunity
• Passionate and welcoming colleagues

How to apply?

• If you are interested in this position, please apply here