Become an Agent
Login
AgentClient
English
日本語

productivity

The Future of Customer Service: How AI Agents and Human Agents Can Work Together in Perfect Harmony

folderBlog, Media, News
labelAI | appointment setting | Automation | call center services | Cost Effective Outsourcing | Customer Service | customer support | Phone Answering Service | productivity | Shared customer support | Virtual assistant
The rise of Artificial Intelligence (AI) has transformed the way businesses operate, and the customer service industry is no exception. AI-powered chatbots and virtual assistants have become increasingly popular, enabling…
Read More

Will AI Define the Future of Customer Support?

folderNews, Best Practices, Blog, Resources, Trends
labelAI | AI data services | Automation | customer support | future | productivity | trends

AI and Machine Learning are becoming a staple in the IT industry, with surprising industries seeking advantages with this exciting field of automation. One of these industries with a constant focus on productivity improvement and automation is the call centre industry. Tech giants are taking their own in-house steps towards automating this labor-heavy market, but how do robots and people work together in a field where 79% of customers still prefer to speak to a human being?

Read More

Ready to outsource?

Get a quote today!

keyboard_arrow_up