We help you focus on your core competencies by doing what we are best at: superior customer service in multiple languages.
Call us today at +1 (604) 210 8100 or email us at sales@agentsrepublic.com.
We are dedicated to support your goals.
Contact center outsourcing
- 24/7 inbound customer support
- Problem solving and complaint handling
- Infoline & inquiry handling
- Appointments & reservations
- Order taking & processing
- Social media solutions
- Overflow call center
- Technical support
- Help desk & Product support
- Telesurvey, market research
- Database cleansing
- Consent Collection
- Data entry, data cleansing
- Soft collection, AR management
- Inbound customer acquisition
- Sales support, cross-selling, upselling
- Appointment setting
- Lead generation
- Telemarketing
- Welcome-calls, retention calls
- Customer retention programs
Pricing
Project Setup
$500-10,000per project, based on transition complexity
- Recruitment
- Training
- Integration
- Scripting
- System Setup
Service Fees
$8-35per hour, based on skills
- Customer Service
- Technical Support
- Back office support
- Inbound sales
- Outbound support services
Project Management
$500-5,000per month, based on complexity
- Account Management
- Supervision
- Staffing
- Reporting
- SLA control