We are looking to hire home-based call centre agents for a long-term opportunity to provide customer support for thriving business in the automotive sector. Work from the comfort of your home in global markets and develop your career with us!

• Do you speak French and English?
• Have you worked in a customer service in support role?
• Do you have experience/interest in the automotive sector?
• Are you an upbeat, helpful personality?
• Are you a team player who enjoys doing meaningful work helping people?

If yes, we would like to offer you the following work-at-home, long-term job opportunity: 

Inbound customer support 

Tasks & responsibilities

• Represent and support a well-established innovative firm thriving in the automotive sector 
• Provide helpful, supportive customer service experience for customers focusing on French-speaking clients
• Answer inbound calls and emails for the client’s program
• Follow standard operating procedures and escalate problems where applicable
• Maintain a quiet home office with a stable internet connection to perform professional customer support duties
• Participate in all necessary training sessions, phone/video conferences for team meetings and one on one coaching
• Maintain a good working relationship with assigned supervisors and co-workers
• Work hours:  Monday – Friday 8am – 4pm Eastern Standard Time (EST)

Home office Requirements

• Have an Internet speed of at least 10 mbps download and 5 mbps upload (must provide a speed test copy)
• Must have a workspace free from outside noise and distractions
• USB headset is recommended to maximize good sound quality
• Must agree to reside at your current address for min. 3 months

Benefits

• Flexible working hours with a competitive salary
• International environment and great self-development programs
• Home-based work opportunity
• Passionate and welcoming colleagues

Please submit your application below here