Working with Agents Republic has been a pleasure! The supervisors are very nice and are always ready to help. The instructions are very clear, which is one of the many reasons why to work for them.
About us
The company provides omnichannel customer support in multiple languages with globally distributed agents and the latest technology available
Headquartered in Vancouver Canada with operations in Europe and Asia to cover all time zones
Mission
Our mission is to empower every business to create a better world by elevating their customer relationships with love and care
Vision
Our vision is to make people’s lives better with remarkable customer experience, enabled by technology and agents with a passion for excellence
Corporate values
Our Team
David L. Papp
David L. Papp is the Founder and CEO of Agents Republic. In 2008 he founded and led CloudAgents (also known as Comforce), the first home-based contact center in Europe, from startup to a multinational company, which was sold to strategic investors in 2018. Prior to CloudAgents, David was a director at Teleperformance. He received his business degree from Paris West University Nanterre La Defense. David is also member and former president of JCI Senate, member of Mensa International and YPO. In his free time, he enjoys golf and aviation activities.
Sissi Wang
Sissi Wang, Agents Republic’s Chief People Officer, brings 16 years of global business and organizational development experience, previously holding senior HR executive roles at Joey Restaurants Group, IBM, and Novartis. She’s led diverse teams across five continents across seven industries, from startups to large corporations. Sissi holds a Master’s degree in International Business from Hult International Business School. In her free time, she enjoys sailing, dancing Tango and Salsa, and nature painting.
Adam Antal
Adam is VP Sales at Agents Republic. He has 12+ years global business experience in US, Europe and Asia. Previously he worked at JP Morgan, Morgan Stanley Capital International (MSCI) and Siemens Venture Capital. Adam is a graduate of Yale School of Management and The Hong Kong University of Science and Technology (with exchange at UPenn – Wharton). He has an extensive global network, and is a member of several global organizations. Adam is an avid sports fan and ex-alpine ski racer. In his free time he enjoys practicing Chinese.
Jordan Deyong
Jordan is Operations Manager at Agents Republic. He has 25 years of operations leadership experience in various industries, including telecommunications and hospitality. Project management expertise across multiple business sectors. Proven track record with executing customer service excellence
Graduate from Camosun College with an Associates Degree in Business
Misha Newman
Misha has more than 16 years work experience in the customer service industry. After studies at the University of Maribor she started her career in customer care as a customer care representative and later was promoted to supervisor and project manager. Misha led customer support programs for well-known brands in technology, healthcare, eCommerce and hospitality sectors with outstanding results and high customer satisfaction. Misha leads a group of deeply dedicated team leaders, trainers and supervisors. Her experience, passion and commitment represent our company’s key strengths in remote workforce and quality management.
Gabor Csepei
Gabor is the Director of Finance with 13 years of comprehensive experience covering areas such as accounting, controlling management, management and development of financial systems. He spent 5 years as a financial management consultant, working with companies in diverse industries. He graduated from Budapest Business School with concentration in finance and accounting. Outside of work he is an active team player in multiple sports, in particular his favorite which is soccer.
Melissa Eluik
Melissa is the Community Manager at Agents Republic. She has 15+ years of experience in the post-secondary education sector in administration, HR, scheduling, finance and team leadership. Melissa is a business graduate from Lakehead University and completed studies in Public Relations and Management at the University of Winnipeg. She is currently studying in the Masters of Education program at the Ontario Institute for Studies in Education at the University of Toronto. When Melissa is not working, studying or at the gym, she enjoys walking the shores of Lake Ontario with her dogs and partner.
Anne Villanueva
Anne is the member of the supervisor team at Agents Republic. She has more than 13 years experience contact center outsourcing mainly handling technical support and customer service accounts. She is experienced in sales, training, quality assurance and operations. During her career she represented top brands such as AT&T, Bell Canada, Microsoft, and Bose Corporation. Anne studied marketing management at the De La Salle University of Manila. She is based in the Philippines with her family and their three dogs.
Geza Bazula
Geza is a business development professional with experience showcasing European telecommunication, IT and real estate development projects aimed at attracting USA, Asian and UAE investors. Outside of Agents Republic, he is currently involved with multiple companies looking to extend their businesses worldwide. He has traveled to 60+ countries and has tremendous international experience. Geza graduated from Concordia College – New York, and currently living in Hungary.
Viktoria Nagel Molnar
Viktoria has more than 10 years of product and project management experience, working in finance for large corporations such as ING, AXA and KBC where she gained in-depth experience in online marketing, sales and business development. At Agents Republic first she started off as a project manager and later as a business development associate based out of San Francisco Bay Area, USA. She received her Master’s in Finance and speaks fluent English and German.
Danny Wang
Danny is Senior Sales Manager at Agents Republic with more than ten years of experience in sales and operations. He has previously served as sales manager at a trading company specializing in textiles and consumer products. Outside of Agents Republic, he is currently managing his renewable and sustainability company specializing in solar installation and PV panels. He graduated from University of Toronto with degrees in Psychology and Economics. In his free time, he enjoys playing guitar, cycling and writing.
Henriett Echeverria
Henriett is a Sales and Business Development Executive with proven ability to drive business expansion across various organizations, industries, and markets. Previously she has worked at Ricoh Americas, Cogent Communications and various high-tech startups in Silicon Valley. She studied at the University of Las Vegas, and also speaks Hungarian, German and Italian. As a professional table tennis player, in her leisure time she likes coaching rising talent, going to the beach and travelling to exotic destinations. She currently resides in Silicon Valley, CA.
Nitin Goyal
Nitin has more than four years experience working on social media strategies and is an expert in social media analytics, data analysis and marketing communications. He has multiple years of experience at Hootsuite, a leading social media management company. Nitin is a graduate of the UBC Sauder School of Business with a specialization in digital marketing. He enjoys playing soccer, traveling and capturing breathtaking photos around Vancouver.
What it means to work with us
I enjoy very much working with AR because the communication is great and I appreciate the opportunity for a flexible schedule.
Payment has been always processed in a timely manner. I also would like to thank you for helping me throughout the whole application process.
I’ve been with Agents Republic for a while now and I’ve already felt from the very beginning to be in a very inclusive environment – my second home. Being 13 years in the industry I can confidently state that Agents Republic is the best company I have worked for. I highly recommend AR to both my peers and past clients. Thank you very much for having me as an agent.
It is a great pleasure working with Agents Republic. I really enjoy working in the global projects team and I am looking forward to contribute with my 7 year experience and professional customer support skills
I am a native French speaker and enjoy being a part of such a multinational corporation.
I enjoy working for Agents Republic and feel appreciated that the company trusts my skills and experiences. The supervisors are all very helpful and patient, and are there when I need them.
I am grateful for the team at Agents Republic and highly recommend working for the company.