BRICK & MORTAR IS THE PAST. LET US TAKE YOU TO THE NEXT LEVEL.Focus on your core competencies and let us take your customer support to the next level. We empower your businesses by providing scalable customer support powered by cutting-edge cloud-based technology. We help you focus on your core competencies by doing what we are best at: superior customer service in the following languages: English, French, Spanish, Chinese Mandarin, Chinese Cantonese, Tagalog, Korean, Japanese, German, Russian, Italian, Afrikaans, Albanian, Arabic, Belarusian, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, Greek, Hungarian, Icelandic, Indonesian, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Moldovan, Montenegrin, Norwegian, Polish, Portuguese, Romanian, Serbian, Slovak, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese.
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Native language support by sourcing worldwide, even directly from your target market
Flexible scaling to traffic spikes, reducing or even completely eliminating wait times
Our agents are much better educated, highly motivated, much more stable and produces far higher quality customer support
Team members belong to a tightknit community, while working remotely with a flexible schedule, leading to greater job satisfaction and increased loyalty
Based on client needs - scalable Artificial Intelligence technology integrated
Exceptional customer service, back office support and inbound sales services: We are experts in providing customer service, back office support and inbound sales solutions. Our trained and certified agents are carefully assigned to your project based on their interest, skills and capabilities.
Taking care of your customers before, during and after a purchase for an optimal customer experience.
24/7 inbound customer support
Problem solving and complaint handling
Infoline & inquiry handling
Appointments & reservations
Order taking & processing
Social media solutions
Overflow call center
Technical and Back Office Support
Support your users or teams members with technical and administrative tasks to streamline your operations.
Help desk & Product support
Telesurvey, market research
Data entry, data cleansing
Soft collection, AR management
Inbound Sales and CRM
Focusing on your prospects and existing customers to increse your revenues.
Inbound customer acquisition
Sales support, cross-selling, upselling
Welcome-calls, retention calls
Customer retention programs
Are you ready to outsource?
Today's customers are more demanding than ever and require multiple channels of communication. Our cloud-based platforms enable us to connect together customer interactions to seamlessly carry context throughout the customer journey. We provide the following channels as an integrated omnichannel solution to best serve your clients' needs.
Customer service, Tech Support, Order Taking, Telemarketing, Surveys, Collection, Data-cleansing
Customer service, Help-desk, Inquiry Handling, Order Taking, Appointment Setting, Soft Collection
Customer service, Help-desk, Technical Support, Inquiry Handling, Information Line, Order Taking
Customer service, Moderation, Technical Support, Inquiry Handling, Order Taking
Customer service, Help-desk, Technical Support, Inquiry Handling, Information Line
Account management and our support service is provided 24 hours a day and 7 days a week.